Go Beyond The Inbox

Surprise and delight your customers with the handwritten note service trusted by leading luxury brands for improving customer retention rates and building loyalty at scale.

Why Handwritten Notes?

We believe there are better ways to connect with customers than email.

Today’s marketers face immense competition and increasing costs across all digital channels. By sending handwritten notes at scale, you can bring your message out from their digital screens and into their hands.

Our Approach

We’ve helped hundreds of brands send millions of notes and build countless personal connections spanning countless industries over the past four years.

Our process begins by understanding and focusing on the goal of your business and then helping you craft the perfect messaging, branding, and audience to achieve your objective with a specific audience segment. We don’t do spam because our notes almost always result in opens.

Like our customers, our craftsmanship and attention to detail are unsurpassed. These values are why we serve more luxury brands than any vendor in the industry.

How We Help Marketers

Customer Loyalty

Sending handwritten notes helps businesses stand out from the competition who only send printed mail or email leading up to holidays and special occasions.

Customer Retention

Handwritten notes improve second purchase rates and build brand affinity. Increasing customer retention rates by 5% lead to an increase in profits by 25% to 95%.

Reactivate Customers

Handwritten notes are the perfect touchpoint to capture the attention of lapsed customers. 81% of Americans consider a handwritten note to feel more meaningful than an email.

Our Handwritten Note Services Include

Campaign management and reporting

We will help you strategize, design and execute the right campaign for your audience from the ground up. We serve as your on-call project manager making sure your message timing is perfect and provide reports on each phase of the process.

Creative support

Your dedicated account manager can help you create message copy and completely customize your handwritten note stationery for your unique needs.

Handwriting digitization

We use machine learning and artificial intelligence to ensure that even across 100,000 notes, no two messages would ever look alike. We offer multiple house handwriting styles to choose from and if you want something even more unique, we can digitize yours.

Stationery production

We partner with some of the best paper providers and stationers in the world to offer a complete stationery experience. We offer multiple paper weights/thicknesses in addition to engraved and embossed options.

Robotically pen-written cards and envelopes

We write all notes, letters, cards, and envelopes with our handwriting robots using real pens. Each message is checked for quality by actual humans. In your recipient’s eyes, someone from your brand took the time to write them this handwritten note in pen on beautiful stationery. Your finished messages can be shipped in bulk back to you or stamped and handed off to the USPS.

3PL coordination

If you are working with a 3PL, we can coordinate logistics to make your campaign a success. We’re well-versed in working directly with logistics providers to coordinate seamless insertion of handwritten notes into lookbooks and product packaging.

Data management and verification

Our team can help you NCOA and CASS certify data to qualify for lower postage rates and streamline bulk mailings with the USPS.

Have a question we didn’t answer?

Check out our frequently asked questions.